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Refund Policy

Changed your mind? Getting a refund should be the easy shot, not the hard one.

Last updated: October 8, 2026

Pieter van Wyk

I'll keep this lazy and clear. Below are the questions people ask about refunds, with straight answers.

Short and easy

Can I really get all my money back?

Yes. Ask within 15 days of buying and you get all of it back, no questions asked.

Every purchase has its own 15 days.

Where do I click to get a refund?

The refund link in your Hotmart purchase email. Or log in at consumer.hotmart.com and open that purchase.

Prefer to write? Send [email protected] the email you used to buy.

Where does the refund go, and how fast?

Back to the card or PayPal you used. Most banks show it in 5–10 business days.

Will I be charged if I cancel during the free trial?

No. Cancel in the 7 free days and you pay nothing.

What if I keep the membership past the trial and regret it?

The 15-day money-back guarantee covers your first payment. Ask within those 15 days.

How do I cancel the membership?

Any time, at consumer.hotmart.com. Open the membership, then payment settings, then cancel subscription. Or email me and I'll help.

Letters keep coming until your paid month runs out. No more charges after that, and past months aren't refunded.

I forgot to cancel and got charged. Can you help?

Write to me within 15 days of that charge. I'll look at it.

I unsubscribed. Why was I still charged?

Because unsubscribing only stops the emails. It doesn't cancel the payment. To stop paying, cancel at consumer.hotmart.com.

It's been more than 15 days. Is there any point writing?

Yes. The guarantee window is closed by then, but if something is wrong, still write to me.

Who do I email about money back?

[email protected]. Add the email you bought with.

Pieter van Wyk

Easy does it. — Pieter

Still stuck? Drop a line to [email protected] and we'll find the easy way through.